Contact Us
Kailua
151 Hekili Street. Suite 101
Kailua, HI 96734
Phone: (808) 262-1239
Fax: (808) 262-0866
Email: info@koolaufcu.org
Hours:
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 10:00 am - 5:00 pm
Friday: 9:00 am - 6:00 pm
Saturday & Sunday: Closed
Marine Corp Base Hawaii
6699 Mokapu Road
Kailua, Hawaii 96734
Phone: (808) 254-3566
Fax: (808) 254-2243
Email: info@koolaufcu.org
Hours:
Monday: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 10:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday & Sunday: Closed
Lost/Stolen ATM or Debit Card
To report a lost or stolen ATM or Check Card (debit VISA card), please call the Main Office at (808) 254-3566 during normal business hours. If you are calling after business hours, please call customer support at (855) 726-7756 and (727) 299-2449 (International Cardholders).
Automated Voice Response
Windy Phone 24-hour voice response system: (800) 544-0930
Holiday Schedule
| The credit union will be closed on the following holidays: | |
|---|---|
| Wednesday, December 25, 2024 | Christmas Day |
| Monday January 1, 2025 | New Year's Day |
| Monday January 20, 2025 | Martin Luther King Jr. Day |
| Monday February 17, 2025 | Presidents' Day |
| Monday May 26, 2025 | Memorial Day |
| Thursday June 19, 2025 | Juneteenth |
| Friday July 4, 2025 | Independence Day |
| Monday September 1, 2025 | Labor Day |
| Monday October 13, 2025 | Discoverer's Day |
| Tuesday November 11, 2025 | Veteran's Day |
| Thursday November 27, 2025 | Thanksgiving Day |
| Thursday December 25, 2025 | Christmas Day |
Comments or Questions?
Supervisory Committee
The members of the Supervisory Committee are volunteers who are appointed by the Board of Directors annually. The Supervisory Committee provides oversight of the board and management to ensure that the credit union is operating safely and soundly and that the members’ assets are protected. The Committee acts independently of the Board and management and is a direct link of communication for our members.
They perform various tasks as prescribed by our regulator, the National Credit Union Administration. And, as the credit union’s watchdog, the Supervisory Committee reviews any material financial or compliance concerns that members may have.
Looking for Assistance from the Supervisory Committee?
Please contact them at the following address:
Supervisory Committee
Ko’olau Federal Credit Union
P.O. Box 683
Kailua, HI 96734
Describe your situation or concern in as much detail as possible, including how you believe the situation occurred, your expected resolution and provide a phone number or address for the Committee to reply to. Please do not include personal information such as complete account numbers or social security numbers in your communication.
Mahalo for being a member of Ko’olau Federal Credit Union,
Your Supervisory Committee